Luv Health

FOR PATIENTS

Your care,
a little less complicated.

Appointments, forms, messages, and the details that matter. Luv Health brings the steps around your care together, with AI to help you find your next step.

One platform. A clearer next step.

Your care, connected with Luv Health67-second animated introduction

An animated introduction to booking, intake, insurance uploads, and messaging with Luv Health. Illustrated screens and fictional information; not a recording of the live app.

Read the walkthrough
  1. Waiting on hold, paperwork, and unanswered questions can make care feel complicated.
  2. Luv Health brings appointment booking, intake, and insurance information together.
  3. Prepare a message, review it, and send it to your care team.

Luv Health is a digital workspace that connects patients, practice teams, and the everyday steps around care.

Appointments. Forms. Conversations. Follow-through.

MADE FOR YOUR SIDE OF CARE

More clarity. Less chasing.

Spend less time figuring out where to go and what to do next.

Appointments that fit your day

Find available times, book a visit, or move an existing appointment. Review the details before you confirm.

Arrive a step ahead

Complete intake at your own pace, upload ID and insurance cards, and check what still needs attention.

A conversation that stays together

Prepare a message for your care team and keep the reply connected to the original question.

Refill requests with a next step

Send a medication refill request and follow its recorded status. Your clinician makes prescribing decisions.

Your information, organized

Keep shared documents, patient history, recorded fee information, upcoming appointments, and request updates in one place.

Help in your own words

Ask Luv Health AI to find the right workflow, explain a medical term, or guide a supported account update.

MEET LUV HEALTH AI

Start with what you need.

You do not need to know which menu to open. Describe a supported task and Luv Health AI helps prepare the next step.

Speak naturally. Describe what you need in your own words.

Review the next step. Confirm supported bookings, messages, and updates.

Your care team stays in charge. Clinical decisions remain with your clinician.

Actual Luv Health patient AI screen showing available appointment times for a fictional patient.
Actual app screen · Fictional demo account
Actual patient booking review, with time and required visit type selected.
Actual app screen · Fictional demo data

TAKE A CLOSER LOOK

See the details before you decide.

Choose a real available time, select the visit type, and review the appointment before you confirm.

Watch the workflow

A SIMPLER WAY THROUGH

From the first step
to what comes next.

01

Connect

Follow your practice’s instructions to access your Luv Health account.

02

Prepare

Complete forms and organize the information your team needs before your visit.

03

Stay connected

Manage visits, messages, and follow-up requests as your care continues.

HELPFUL BY DESIGN

AI assistance.
Human decisions.

Access follows your role

Patients use their own information. Practice teams work within their authorized records and responsibilities.

Clear about what happened

Review proposed changes, then check the recorded result. Preparing an action is different from completing it.

Built to support your care team

Luv Health AI helps with supported tasks and general explanations. It does not diagnose, prescribe, or replace a clinician.

A FEW THINGS TO KNOW

Frequently asked questions.

A little more clarity for patients and practice teams.

What is Luv Health, and who is it for?

Luv Health is a digital workspace for patients, physicians, and practice teams. It brings appointments, intake forms, messages, and follow-up requests together. It is a software platform; your practice provides medical care and sets its own policies.

What can Luv Health AI help me do?

Describe what you need in your own words. Supported tasks include finding appointments, preparing messages, checking intake progress, reviewing recorded request statuses, and updating supported account settings. Practice teams can also ask for schedules, outstanding tasks, and patient information they are authorized to view. Available actions depend on your role and the practice’s setup.

Will the AI make changes without asking me?

Supported actions such as booking or moving an appointment, sending a message, or saving an account update show a review step before you confirm. Read the details and the final result to see what was saved. Looking up information does not require the same confirmation.

Can I book or reschedule an appointment?

You can use the appointments section or ask Luv Health AI for available times in your connected practice. Select a time and the required visit type, then review and confirm. When rescheduling, choose your current visit first; it stays booked until the change is confirmed. Availability follows your practice’s calendar.

Can I complete intake forms and upload documents?

Yes. Complete the intake sections, upload the requested identification and insurance images, and submit the packet for your practice to review. Saved progress lets you return to unfinished sections. Practice teams can distinguish unfinished forms from submitted packets ready for review.

Can I message my care team or request a medication refill?

You can prepare a message or submit a refill request through the supported workflows and follow its recorded status. Review the recipient and details before sending. A refill request is not a prescription or a guarantee of approval; your clinician decides what treatment is appropriate.

Does Luv Health AI provide medical care?

No. It can explain general medical terms and help you find supported workflows, but it does not diagnose, prescribe, or replace your clinician. Messages are not an emergency service. If you need emergency help, call 911 or your local emergency number.

What does “insurance verified” mean?

It means your practice has recorded the insurance as verified. Authorized staff can review uploaded cards and update that status. The label does not mean Luv Health automatically checked with the insurer, and it does not guarantee that a visit or service will be covered. Ask your practice or insurer about coverage and costs.

How are fees and payments shown?

Your account can show recorded administrative support fees, cancellation fees, payment amounts, and outstanding balances. Your practice determines which fees apply. Online payment depends on the practice’s payment connection; a displayed balance or prepared AI action does not mean a card has been charged.

Who can view my information?

Patient accounts access their own information. Staff access follows their role and practice permissions. Luv Health AI uses the access granted to the signed-in account; asking in chat does not grant additional permissions. Contact your practice if your account appears linked to the wrong care team.

Does Luv Health connect to my practice’s other systems?

Connections to health records, email, text messaging, and payment services depend on supported integrations and the practice’s configuration. Luv Health does not automatically import every record or replace every existing system. Confirm the connections your practice needs before a live rollout.

How do I get started?

Patients can follow their practice’s onboarding instructions or sign in to an existing account. Physicians and practice teams can contact Luv Health to discuss their workflow and a demonstration. The walkthroughs on this page use fictional accounts so you can see the experience without real patient information.

About Luv Health

Behind every story,
there is a person.

Every beginning has a story. Discover the inspiration behind Luv Health.

Our story

01 — Our purpose

Why we started
Luv Health

Healthcare is complex. The technology you use to navigate it should be simple.

We started Luv Health because managing your care shouldn’t mean switching between disconnected apps, portals, and tools. When every task lives somewhere different, technology adds to the confusion instead of making life easier.

Our goal is to bring those pieces together in one intuitive platform—a single place to connect with your care team and manage your care. We believe thoughtful technology does more by asking less of the people who use it.

That’s why simplicity guides everything we build: fewer steps, less clutter, and clear, useful features. So you can spend less time navigating technology and more time focusing on your health.

We won’t stop until healthcare is as simple as it can be. We believe access to quality care is a basic right, and everyone deserves a clear path to the care they need. Our commitment is to reduce the confusion, frustration, and unnecessary barriers that too often stand in the way, through technology that is simple to use, accessible, and designed around the people it serves.

02 — The person behind Luv Health

Devanshu "Luv" Singh, founder of Luv Health
Founder, Luv Health Devanshu “Luv” Singh

Meet our founder

Devanshu “Luv” Singh

In his own words:

“As a former data scientist based in Los Angeles, I’ve spent my career understanding how systems work. But this journey began much closer to home—watching my mother run her medical practice. I saw firsthand the friction that exists when doctors and families try to connect.”

In his own words

From Luv
to the world

“When I got an illness last year and ended up in surgery with an oxygen mask over my face, I actually realized how healthcare brings everyone together. I felt more loved than ever before.

I come from a family of doctors, but I had never truly appreciated their work until then. I often used to think that they worked too hard. I saw how healthcare is what binds us all together, and by caring for everyone else, my parents were the pillars that held families together in America.

But there was something wrong. My mother, an ob/gyn, would come home every day complaining about her tired joints and her unfinished charts. I saw the weariness in her face. I saw her countless times sitting enslaved to her computer, never able to finish the charts. She was getting burnt out and losing thousands of dollars, and her evenings with family, with us, to the computer.

I dug deeper, and realized that a whole generation of doctors in America are getting burnt out because of this problem. Older doctors are retiring early, and younger doctors are withdrawing from their work after looking at their bleak futures in medicine and realizing this is not what they signed up for.

And patients – all of us – are suffering as a result. Longer wait times. Chronic diseases that go unnoticed. People choosing to delay care. Costs going through the roof. All of which results in the feeling that healthcare is a system that doesn’t care about us.

Caring for someone’s health – work that brings families together, that supports everyone in society through the most meaningful and most difficult moments of their lives – making them feel loved when they could feel alone– was losing its soul. Healthcare was losing its care.

Because the doctor’s time was stolen away from care and towards the computer, for billing. Against their will, by the system.

I realized I, with a background in tech and a knack for thinking about systems, could do something about this, and relieve my mother of her burden. That is where Luv Health was born. Luv Health connects doctors with you directly, so you can get the time and care you need.

The mission of Luv Health is to remind you that you are loved, no matter what happens. I want to share the feeling I felt after my illness with everyone, of being cared for, and of being loved. I want to share with everyone what my parents’ worked so hard in healthcare for.

Right now, people may not feel that they are loved by the healthcare system. They may feel like it ignores them and scams them. But that is a computer problem. And we, the computer people, can fix it.

Luv Health’s mission is to remind you that you are loved by making healthcare responsive, convenient, accessible, and easy.

Restoring the human connection at the heart of healthcare. Curing doctor burn out, so they can enjoy care again. So patients can start feeling like society actually cares for them again.

It is to remind you you are loved,
When your child is sick.
When your parents are in the hospital
When you get diagnosed.”

The mission is based on Luv’s Story

LET’S MAKE THE NEXT STEP EASIER

A clearer way to keep up with your care.

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